Terms and Conditions

Last updated: Nov 22, 2022

Customers will receive a "Order Confirmation Email" after completing the payment. Since the email service provider may misjudge our emails as spam, it is recommended to check the email inbox and spam box at the same time.

Ship and Return

Orders will be shipped via SF Express within 1-2 business days after the order is placed. After that, you will receive our tracking number by email.

We do not accept returns or exchanges unless the item you purchased is damaged. We have a 7-day return policy, which means you can request a return within 7 days of receiving the item.

To be eligible for return, your item must be in the same condition as the item you received, unworn or unused, labeled, and in its original packaging. You will also need a receipt or proof of purchase.

To initiate a return, you can contact us at jacky.chan@esslhk.com If your return is accepted, we will send you a return shipping label along with instructions on how and where to send the package. Items sent back to us without prior request for return will not be accepted.

If you have any questions, you can always contact us at jacky.chan@esslhk.com

If there is any dispute, Mantech will reserve the right of final decision.

條款及細則

最後更新於 Nov 22, 2022

客戶完成付款後會收到「確認訂購電郵」，由於電郵服務供應商可能將我們的郵件誤判為垃圾郵件，建議同時檢查郵箱收件匣及垃圾郵件匣。

發貨和退貨

訂單將在下單後的 1-2 個工作日內通過順豐快遞發貨。之後，您將通過電子郵件收到我們的跟踪號。

除非您購買的商品有損壞，否則我們不接受退貨或換貨。我們有 7 天退貨政策，這意味著您在收到商品後 7 天內可以申請退貨

要獲得退貨資格，您的商品必須與您收到的商品處於相同的狀態，未磨損或未使用，帶有標籤，並且處於原始包裝中。您還需要收據或購買證明。

要開始退貨，您可以通過jacky.chan@esslhk.com聯繫我們。如果您的退貨被接受，我們將向您發送退貨運輸標籤，以及有關如何以及在何處寄送包裹的說明。不接受在未事先要求退貨的情況下寄回給我們的物品。

如有任何問題，您可以隨時通過 jacky.chan@esslhk.com聯繫我們

如有任何爭議，Mantech Solutions LIMITED將保留最終決定權